Refund Policy

Last updated: 19 September 2026

This policy applies to purchases from Everwear Studios, a trade name of S ET Y LLC, 30 N Gould St, Ste R, Sheridan, WY 82801.

30-day returns

You have 30 days from the delivery date to request a return. Items must be unworn, unwashed, free of marks and odours, and returned in their original packaging with any tags attached. Try them on indoors on a clean surface — soles showing outdoor wear cannot be accepted.

How to start a return

Email support@eeverwearstudios.com with your order number and the item concerned. We reply with instructions and the return address. Items sent back without requesting a return first cannot be processed or refunded.

Return shipping

Return shipping is at your expense unless the item arrived damaged or defective, or is not what you ordered — in those cases we pay. Use a tracked service: until the parcel reaches us it remains your responsibility.

Refunds

Once we receive and inspect the return we email you the outcome. Approved refunds are issued to the original payment method within 5–10 business days of approval. Your bank or card issuer may take additional time to post the credit. Original shipping charges are not refunded except where the return is our fault.

Exchanges

The fastest way to change size or colour is to return the item for a refund and place a new order, so you are not waiting on stock.

Items we cannot accept

  • Worn, washed or damaged items
  • Items returned without original packaging
  • Gift cards
  • Requests made more than 30 days after delivery

Damaged, defective or incorrect items

Inspect your order on arrival. If anything is damaged, faulty or incorrect, contact us within 7 days of delivery with photographs. We will send a replacement or issue a full refund including shipping, at no cost to you.

Order cancellation

If your order has not yet been dispatched, email us and we will cancel it and refund you in full. Once dispatched, the return process above applies.

Your rights

This policy is offered in addition to, and does not limit, any rights you have under applicable federal or state consumer protection law.